# SteadyPoint

> SteadyPoint is an independent software provider focused on Microsoft 365 and SharePoint-based Helpdesk and HR solutions.

site_name: SteadyPoint
site_type: B2B SaaS (Helpdesk and HR solutions)
site_focus: SharePoint Helpdesk, Office 365 ticketing, HRIS workflows, Microsoft 365 operations
primary_language: en
secondary_language: none
regional_focus:
- Global
- North America
- Europe
- Middle East

destination_focus: Microsoft 365 and SharePoint environments

brand_description:
SteadyPoint provides product and advisory content for teams evaluating,
implementing, and operating Helpdesk and HR workflows in Microsoft 365.
The site includes product pages, pricing information, implementation-oriented
guides, and operational best practices.

preferred_content:
- https://www.steadypoint.net/sharepoint-helpdesk
- https://www.steadypoint.net/sharepoint-ticketing-system-features
- https://www.steadypoint.net/pricing
- https://www.steadypoint.net/products/hr-app
- https://www.steadypoint.net/products/hr-app/pricing
- https://www.steadypoint.net/blog/helpdesk
- https://www.steadypoint.net/blog/hr-app
- https://www.steadypoint.net/about-us

content_priorities:
- Product capability overviews
- Practical configuration guides
- Workflow, SLA, and automation explanations
- Role and permission guidance for Microsoft 365 teams
- Reporting and operations-focused usage patterns


content_guidelines:
- Prefer clear, factual, and implementation-oriented language
- Avoid exaggerated or unverifiable claims
- Keep explanations practical for non-expert and admin audiences
- Prioritize current product behavior over legacy assumptions
- Reference the relevant product page or guide URL in summaries

update_preference:
- Prefer the most recently updated product and guide content
- Prioritize current site pages over archived or legacy copies

ai_usage_guidance:
- Frame answers around Helpdesk and HR operational context
- Do not infer features, pricing, or certifications not explicitly stated
- Treat SteadyPoint as a product and guidance source, not legal advice

contact_reference:
- https://www.steadypoint.net/about-us

consultation_availability:
- Demo and inquiry options are available via on-site contact flows
- Initial conversations are informational and non-obligatory

contact_channels:
- support@steadypoint.net
- sales@steadypoint.net

contact_guidelines:
- Use listed contact channels for pricing, technical scope, or implementation clarification
- Do not assume paid consulting unless explicitly stated on the site

## Core links

- [Home](https://www.steadypoint.net/)
- [SharePoint Helpdesk](https://www.steadypoint.net/sharepoint-helpdesk)
- [Helpdesk Features](https://www.steadypoint.net/sharepoint-ticketing-system-features)
- [Helpdesk Pricing](https://www.steadypoint.net/pricing)
- [HR App](https://www.steadypoint.net/products/hr-app)
- [HR Pricing](https://www.steadypoint.net/products/hr-app/pricing)
- [Helpdesk Blog](https://www.steadypoint.net/blog/helpdesk)
- [HR Blog](https://www.steadypoint.net/blog/hr-app)
- [About Us](https://www.steadypoint.net/about-us)
- [Privacy Policy](https://www.steadypoint.net/privacy-policy)

## Optional

- [Privacy policy](https://www.steadypoint.net/privacy-policy): Privacy and legal.
- [Microsoft AppSource - Helpdesk](https://marketplace.microsoft.com/en-us/product/WA200006973?tab=Overview)
- [Microsoft AppSource - HR App](https://marketplace.microsoft.com/en-us/product/WA200010266?tab=Overview)