SteadyPoint SharePoint Helpdesk
A SharePoint helpdesk and Microsoft Teams ticketing solution for managing requests, workflows, and SLAs.
Explore Helpdesk →Native Microsoft 365 & SharePoint Apps Built Directly Inside Your Tenant
Give your teams powerful SharePoint helpdesk and SharePoint HR management system solutions that work with Microsoft Teams, SharePoint, and Power Automate. Keep your data within your Microsoft 365 tenant, support Microsoft Purview compliance, and avoid recurring per-agent SaaS fees.
Built for organizations already using Microsoft 365, SharePoint, and Teams.
Our Products
SteadyPoint SharePoint HR
A SharePoint HR management solution that helps you manage employee information, leave, onboarding, offboarding, and everyday HR processes.
Explore HR →
2500+
Organizations Worldwide
Trusted by teams worldwide, including USA, UK, Germany, Middle East, and Australia.
Built on Microsoft 365 with the security and privacy you already rely on.
Ongoing support and updates to keep your team moving forward.
Core Application Summary Modules
SharePoint Helpdesk & Ticketing
Handle internal support requests without leaving your Microsoft 365 environment. SteadyPoint SharePoint Helpdesk brings ticketing, automation, and SLA management together across SharePoint and Teams.
- Omni-Channel Ticketing: Turn support emails, and web requests into tracked tickets.
- Automatic Routing: Automatically assign tickets by category or department.
- SLA & Escalation Alerts: Track resolution times and automatically notify managers when SLAs are at risk.
SharePoint HR & Employee Management
Manage everyday HR tasks in one secure Microsoft 365 workspace with a SharePoint HR management system designed for your organization.
- Leave Management: Manage time off and approvals.
- Employee Onboarding: Automate task checklists for HR setup, IT provisioning, and manager preparation.
- Employee Records: Keep employee documents organized and protected with SharePoint permissions.